Policies

Return Policy

Since products are customized specifically to each client, all sales are final.

Cancellations/Refunds

For orders for online, pre-designed products – You may cancel your order prior to approving your proof – a $50 fee will apply to all cancellations. Once the proof has been approved, all sales are final.

For custom orders – All deposits in non-refundable. Since products are designed specifically for each individual client, all sales are final.

Shipping Information

Shipping is free within the United States only.

I ship via US Postal Service, UPS or Federal Express.

Express shipping is available for an additional fee.

After products have shipped, Paper Doll Invitations is not responsible for lost, damaged, broken, soiled or returned items.

Shipping outside the US

Please contact me for shipping and handling charges. Please be sure to check with your local Customs Headquarters for extra duty and customs charges, as you will be responsible for these additional charges.

Delivery Time

Since I am a small boutique studio, production time usually takes a little longer than large companies with dozens, if not hundreds, of employees. I very carefully review every order to make sure it’s perfect before sending it to my printer. Your order is not shipped to you from the printer – I also inspect every order after it’s printed to ensure a perfectly printed product. Because of this extra care, delivery time from the approval of the proof to delivery of your order is usually about 14 business days within the contiguous United States – Alaska and Hawaii may take several days longer.

Rush Orders

For Rush Orders, a $100 expediting charge will apply, and orders will be mailed 5 to 7 business days after the proof has been approved.

Privacy Policy

Paper Doll Invitations publishes this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices.

Paper Doll Invitations believes that a strong electronic privacy is crucial to the continuing success of the Internet as a means of communication, a commercial vehicle, and an entertainment medium. To this end, unless you designate otherwise, the information you enter here will be strictly kept between you and Paper Doll Invitations.

We pledge that Paper Doll Invitations will not release your personal data to anyone else without your consent – period.

We use an order form for customers to purchase our products. We collect visitor’s contact information (like their email address), financial information (like their account or credit card numbers), and demographic information (like their address and zip code). Contact information from the order form is used to send orders and information about our company to our customers. The customer’s contact information is also used to contact the customer if necessary. Financial information that is collected is used to bill the user for products.

You can decide to discontinue Paper Doll Invitations information and communications at any time. This site contains links to other sites. Paper Doll Invitations is not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy statements of these linked sites, as their Privacy Policy may differ from ours.

Use of e-mail addresses:

After signing up with Paper Doll Invitations, clients may receive an occasional electronic newsletter. These e-mail addresses and other collected information are never given, sold or passed along to any third party.

Your privacy is assured.